Trying to imbed form without format changes

  • Profile Image
    keystone621
    Asked on June 02, 2014 at 02:26 PM

    Hi,

     

    I am trying to have the following form appear on my website.  This form is filled out by new patients and when sent in we are then able to go to a website and download the form.

     

    I created the form by simply using the URL but it changed the format and left out all graphics.

     

    Is there a way to keep the graphics and the form exactly as it is?

  • Profile Image
    bob
    Answered on June 02, 2014 at 04:47 PM

    Upon checking your account I found no form there. After searching on your trash folder I found the Patient Intake Form and reinstated it.

    Anyway, I couldn't reproduce the problem you've addressed if I was able to understand it clearly.

    It might be happening because your browser isn't supporting it. Though I just tested your form in latest version of IE, FF and Chrome and the form appears just fine everywhere. Have a look at the screenshot (ignore the poor graphiacal display, i just took the screenshot in 16 colors mode to upload it quickly):

     

     

    So let us know which browser you are using. We suggest our users to use Chrome usually to avoid trouble.

    If you are concerned about which form embed code you should use, then read the guidelines below on it:

    https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

    One more thing-- please clear you form's cache and browser's cache before loading your form.

    Please get back to us with updates about your query.

    Thank You.