The data requested on the Autoresponder and the notification email are

  • melinda
    Asked on March 30, 2022 at 10:37 AM

    The data requested on the Autoresponder and the notification email are the same, however, they print different information in the fields. what have I done wrong.

  • Fahad JotForm Support
    Replied on March 30, 2022 at 12:08 PM

    Hi Melinda,

    I have checked your form Email Notification and Autoresponder. Same fields data is populating in the emails. Some fields are missing from the email notification and autoresponder. To fix this you can create new Email Notification and Autoresponder. New one will have all form fields.

    Related Guide for Autoresponder: Setting up an Autoresponder Email

    Related Guide for Notification: Setting up Email Notifications

    If issue persist can you please send the screenshot with different data in emails. You can share screenshot on support forum How to Post Screenshots to Our Support Forum


  • melindasfabric
    Replied on March 30, 2022 at 3:05 PM

    Thanks,

    MElinda