Difference between approval flow IF/Else compared to the conditional branch

  • jkehm
    Asked on May 20, 2022 at 12:09 PM
    Can I ask another question? I am struggling with trying to understand how the IF/Else works compared to the conditional branch. I am not sure I am using it correctly in my flow.
  • Parker JotForm Support
    Replied on May 20, 2022 at 12:17 PM

    Hi jkehm,

    Thanks for getting back to us. Here are the guides for both of the IF/Else and conditional branch in approval flows. They both are very similar and can get the same results. When using the IF/Else your only options are true and false to the condition for directing your flow, while a conditional branch you can create multiple If/Else statements inside of it and then direct the flow out to each of those from there without setting up multiple IF/Else statements on your flow. It just helps organize it a bit more.

    Let us know if you have any other questions.

  • jkehm
    Replied on May 20, 2022 at 1:32 PM

    Thanks for explaining, can the conditional branch address different fields or do they all have to be the same? i.e. see below:

    1653067624 6287cf684d24d  Screenshot 10


  • Parker JotForm Support
    Replied on May 20, 2022 at 2:53 PM

    Hi jkehm,

    Thanks for getting back to us. Each branch has to be its own condition, but you can combine multiple things and then choose if they all have to be selected or any of them to move down that path.

    1653072452 6287e244645c9  Screenshot 10

    If that’s not exactly what you’re looking for, can you explain a bit more as I'm not quite sure what you're asking to do.

  • jkehm
    Replied on May 20, 2022 at 2:59 PM

    that will work. Thanks for the quick reply.