How to Set Up a Conditional Branch in Jotform Approvals

Last Update: 

Unlike the If/Else Condition element which can only branch to up to two paths (true or false), the Conditional Branch allows you to direct your workflow up to the number of conditions or branches you define.

approvals-conditional-branch-min

Setting Up a Conditional Branch

Here’s an example of how to set up a basic conditional branch:

  1. Add a Conditional Branch element to your approval flow.
  2. Click the gear icon to open the element’s settings window.
approvals-add-conditional-branch-min
  1. Click Add a new branch.
approvals-add-a-new-branch-min
  1. Afterward, set up your conditions for the new branch.
    Notes:
    • The branch name is optional.
    • Click the plus (+) icon to add a condition to the new branch.
  2. Click Save to create the new branch.
approvals-set-conditional-branch-min
  1. Next, choose Add a new branch again to set up another condition, or click Save when you’re done.
approvals-save-conditional-branch-min
  1. Create a path from your Conditional Branch block then select a condition or branch for that path.
approvals-conditional-branch-path-min

Connect an element or create an outcome from there at your discretion.

  1. Do the same for the rest of the conditions or branches you defined.

That’s about it for the basic Conditional Branch setup. If you have any questions, don’t hesitate to reach out to Jotform Support.

Was this guide helpful?
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

Send Comment:

Jotform Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Comments:

  • Paloma Ferreira - Profile picture
  • Richard Cooney - Profile picture
  • goodhouse - Profile picture