Some of my forms are not coming properly

  • itc2
    Asked on July 31, 2014 at 9:46 AM

    I am not sure if this is an issue on your site because i am recieving emails with weird subjects like 1';2#1[]? etc..and some display notification 1 instead of the form title. could you please have a look into this.

     

    My forms are the PS3 Repair and Mobile Unlocking

     

    thank you

  • Welvin Support Team Lead
    Replied on July 31, 2014 at 10:40 AM

    Hi,

    They looks fine, but if the issue persists, I would advise deleting the current notification email: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder and re-create it: https://www.jotform.com/help/25-Setting-Up-Email-Notifications.

    Make sure to change the Subject Line, if you wish to:

    Some of my forms are not coming properly Image 1 Screenshot 30

    ..and make sure to configure your Sender and Recipient settings:

    Some of my forms are not coming properly Image 2 Screenshot 41

    Please do not hesitate to get back to us if you need further assistance.

    Thank you!