There's no feature to let us test our own form/app

  • Brian Winslow
    Asked on September 18, 2022 at 11:27 PM

    I don’t understand why there isn’t a feature to let us test our own form/app?
    I would like to be able to test and see the thank you page that is sent to my customers.
    From what I could tell my customers aren’t receiving the thank you or any other response after submitting the form.
    My views and submissions have skyrocketed because I’m testing out my site. There’s so many issues I’m having with PayPal and Venmo.
    And then you get conflicting answers about what counts against our account and doesn’t count against our account.
    I need my views , submissions and cashe cleared

  • Gilbert JotForm Support
    Replied on September 19, 2022 at 12:48 AM

    Hi Brian,

    Thanks for using Jotform. You can test your own form either by using the Preview Form feature on the Form Builder page or by just opening the direct link to your form which can be found under the Publish tab. This way, you can check the form's Thank You page if it will be displayed as well as the notification and autoresponder emails that will be sent after the submission.

    1663562524 6327f31c36c75  Screenshot 10

    As for the form views and submissions limit of your account, you can check this page for more details on how it counts towards your account usage. Here's a dedicated guide as well about your form view limits. If you're having other issues with your form, please explain each of them clearly and let us know the URL/link of your form as well so we can check it.

    Let us know if you have any other questions.