I am unable to add more than one address to the email notification

  • TCFEastOftheRiverCT
    Asked on October 7, 2014 at 9:45 AM

    It is only going to the default address, not the second email address.

     

    Please advise.

     

    Thanks, Sue

  • Welvin Support Team Lead
    Replied on October 7, 2014 at 11:23 AM

    Hi Sue,

    Here's how you can add multiple email address to a single notification email settings: http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients.

    Or, you can just add another notification and add the other email address as the recipient: http://www.jotform.com/help/25-Setting-Up-Email-Notifications.

    Thank you!

  • TCFEastOftheRiverCT
    Replied on October 7, 2014 at 11:58 AM

    I did try both of those options, but it still didn't work. I will try again.

     

    I did, it still reverts to the default email.

     

  • TCFEastOftheRiverCT
    Replied on October 7, 2014 at 12:01 PM

    I did a work-around and just changed my default password. Thanks for your help.

     

  • Welvin Support Team Lead
    Replied on October 7, 2014 at 1:17 PM

    So, Am I right to assumed that you have it resolved now? Please kindly confirm.

    Thank you!