Collect Credit Card info but not charge on payment form

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    Asked on October 10, 2014 at 07:19 PM


    I have spent a long time designing a payment form and then simply thinking I could associate it with and have it calculate the fields and options I have created.  I found out the hard way this will not work.  I connected the web gateway and found myself building another form with options from scratch, and it was not very intuitive.

    So, I have decided to capture the credit card info from future customers, then go to and enter the one time payments and recurring payments manually. However, I still need to be able to direct the form to associate $ amounts with selections and then calculate totals at the bottom.  How do I do this?

    How do I get fields to calculate dollar amounts? For example:

    please choose option below:

    a $85

    b $99

    c $125

    *I have created these options in several places on my forms, yet now I need to be able to determine what totals will go on the bottom of the form before they enter their cc info.

    Also, can I "drop" into the form a credit card info template that asks for first/last name, cc info, etc. without associating it with a web payment gateway?  Or, do i have to create this from scratch? 

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    Answered on October 11, 2014 at 03:22 AM

    Hello dbcarr34,

    I am not sure if I have understood your question correctly. 

    You seems to have multiple requirements and I will try to answer them one by one:

    capture the credit card info from future customers - Please be noted that you should not ask credit card information from your users. If you need to process payments, please use one of our integrated payment tools. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities. It's just a matter of time and our anti-phishing filter will disable your form and suspend your account.

    How do I get fields to calculate dollar amounts? 

    Yes it is possible to achieve your requirement. You can set the "Calculation Value" property of your radio button question for every option. Once an option is checked, the associated value can be used in form calculation. Please check the screenshot below:

    You can use multiple questions to allow users to select the desired options and then calculate the total amount. This amount then can be passed to integrated payment tool. The following guide should help you: 

    You may also like to take a look at our "Authorization Only" feature of our payment field which will allow you to process the payment at a later time as required. The following guide should help you: 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!