Upload field not working in mobile

Hi there,

the upload option in my form is not working well ( by phone )m through website its fine. knowing that it used to work properly before.

This form :

https://form.jotform.com/222664326197461

kind regards,

Abdullah Abbas

Hello Abdullah,

Thanks for reaching out to Jotform Support. I checked your form on mobile and the upload field seems to be working correctly:

I have cleared your form cache, could you try checking again? If the issue persists, please provide us with your device model so we can try to replicate the issue.

Give it a try and let us know how it goes.

Hi Mary.

just checked that again and the issue still exist.

I'll send you a screen short for what I did

Hello Abdullah,

Thank you for getting back to us. It seems that your screenshot was not attached. It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

Once we hear back from you, we'll be able to help you with this.