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  • Profile Image

    This form is currently unavailable

    Asked by templar on October 28, 2014 at 07:49 AM

    Hi

    I have about 50 forms on a website. Until about an hour ago they were all working fine. Nothing has changed and now about half of them display 'this form is currently unavailable' after the submit button is pressed. The submitted information does not get through.

    I've checked the limits on the forms and they are all default/fine (no limits)

    This started happening about 1 hour ago and nothing changed on the site.

     

    Please help

    Best regards

    Robin Biles

     

    Page URL:
    http://www.apmprint.co.uk/client012/marketingorders.html

    site checked
  • Profile Image

    Answered by escapeww on October 28, 2014 at 08:07 AM

    Hi, 

    We are having the same problem, the form loads but went we hit submit we also get 'this form is currently unavailable'

    Link: http://www.escapeworldwide.co.uk/safari/quote.html , amongst others. 

    Urgent help is needed. 

    Many thanks 

     

    Darren 

  • Profile Image
    JotForm Support

    Answered by Welvin on October 28, 2014 at 09:40 AM

    Hi Robin,

    I see no form here: http://www.apmprint.co.uk/client012/marketingorders.html. Did you temporarily remove it? Can you add it again? We need to test it out.

    Checking further your last form ID: http://www.jotform.com/form/10441249314. I can submit to it without any issues. I think that's just a small caching related issue and already resolved by itself. You can also clear your forms cache: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

    Thank you!

     

  • Profile Image
    JotForm Support

    Answered by Welvin on October 28, 2014 at 09:41 AM

    @Darren,

    You have been answered here: http://www.jotform.com/answers/450326-Jotform-error-This-form-is-currently-unavailable. Your original thread related to this problem.

    Thank you!