Email Alert - Recipient Email Issue

Hi,

We created a test form and we setup up the email alert for it.

The original recipient email is eg. abc@gmail.com. We tried to change it to efg@gmail.com.

It was fined.

1) However when we perform a test email, it did not use efg@gmail.com.

It uses abc@gmail.com instead which we don't want too.

How do we resolved it so that it can send to efg@gmail.com

2) How do we add more than 1 email address as email recipient?

Thank you for contacting us!

For your first question I suggest you take a look at the following guide on how to set up email notification:

http://www.jotform.com/help/25-Setting-Up-Email-Notifications

For your second question on how  to add more than one email address as email recipient I suggest you take a look at the following guide on how to send notification to multiple recipients:

http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

Also take a look at this guide to prevent email bouncing related issues

http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

I hope the above information helps you solve your problem.

Thanks!