QR Code is not formatted properly

  • Edd
    Asked on January 11, 2023 06:38 PM

    I think this just changed overnight, and I don't like it. Two days ago I created a QR code in the way you describe, and it created a nice clean black and white QR code that I could do what I want with.
    Now the interface seems to have changed, and when you download the QR code, it comes with a colourful surround and the title of the form. The best I can do now is crop all that out, but it's a rounded rectangle, so you still get the colours in the corners. So frustrating.

  • Vanessa JotForm Support
    Replied on January 12, 2023 03:18 AM

    Hi Edd, 

    Thanks for reaching out to Jotform Support. I'd be happy to assist you. Can you send me the link to your form so I can take a look at it for you?

    It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    We'll wait for your response.