Need to change email so that forms can be submitted to a new email

Hi cncfamily,


Thanks for reaching out to Jotform Support. I see that Require verification to change email in uncheck in your account setting. A verification email should no longer be required. Can you try again? If it's the same, what is the new email address you'd like to use on the account so we can change it form our end.

Once we hear back from you, we'll be able to help you with this.

Hi cncfamily,

Thank you for getting back to us. The email address cncfamily@comcast.net is currently not associated with a Jotform account, therefore, you should be able to change the email address with no issues. Have you checked the spam/junk folder?

If your goal is to change the recipient to whom the form submissions emails will be sent, you can follow this guide:

1. Go to the Settings tab in the Form Builder.
2. Click Emails on the left.
3. Hover your mouse over the Email Notification template and click the edit (pencil) icon.
4. Go to the Recipients tab. Here you can change the Recipient Email.

Please note that Starter (Free) Plan like yours is limited to one recipient only. Multiple recipients are available for paid users wherein you can add up to 10 email recipients.

Reach out again if there’s anything else we can do for you.

Hi cncfamily,

Thanks for reaching out to Jotform Support. I changed your email address to cncfamily@comcast.net upon your request.

Let us know if there’s anything else we can do for you.

Hi Michael,

Thank you for getting back to us. Your account's email address has been changed to columbiananazarenechruch@gmail.com. Since the Require verification to change email feature is currently disabled on your account settings, you are no longer needed to perform extra steps.

Should you need to reset your Jotform password, you can follow our guide here.

Reach out again if there's anything else we can do for you.