How to Change the Email Address Used for Notification Email?

August 31, 2021

If you want to change the email address where the Email Notifications go to when a submission is made to your form follow the steps below.

1. Click the Edit Form button next to the form that you want to edit.

2. Go to Form SETTINGS, click the EMAILS tab and then the Edit Icon ( Pencil) next to the Notification Email that you want to edit.

3. Go to the RECIPIENTS tab. Here you can change the Recipient Email or add more emails. Click the SAVE button when you are done editing.

NOTE: The users in the Starter (FREE) plan are limited to one email recipient. Multiple recipients is available for paid users only.

NOTE: If you are trying to test the email alerts using the “TEST EMAIL” button please note that this will only send an email notification to the email address associated with your account. If you wish to test the email recipients in your form notifiers, simply fill your form and submit.

Questions? Please let us know in the comment box below!

Was this guide helpful?
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

Send Comment:

Jotform Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Comments: