Salesforce Integration: Fields are not reflecting on my Salesforce account.

  • ken uzo
    Asked on April 3, 2023 at 1:38 PM

    Integrated jotform into salesforce but when I tried to enter field on jotform its not coming up on my salesforce dev org

  • Madonna_U
    Replied on April 3, 2023 at 3:54 PM

    Hi Ken,

    Thanks for reaching out to Jotform Support. I'm sorry if you're having trouble with Salesforce Integration. For us to check your form details, could you please provide the form link you're having issues with? This will help us to ensure that we're looking at the correct form before we proceed with giving you steps. This guide will show you where to find the form URL. It would also help us to understand what was happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.