MailChimp: Complete Integration button is unresponsive

  • NEDA's Coquito
    Asked on April 12, 2023 at 3:28 AM

    I followed the steps above but the COMPLETE INTEGRATION button does not light up.

  • Christian JotForm Support
    Replied on April 12, 2023 at 6:09 AM

    Hello NEDA's Coquito,

    Thanks for reaching out to Jotform Support. Could you please share the URL of the form you're trying to integrate with MailChimp? I cloned one of your forms but was unable to replicate the issue. As seen in the screencast below, I was able to successfully link MailChimp:

    1681293866 6436822ab8418  Screenshot 10

    I cleared your form caches as it comes in handy if the issue is caused by a small glitch; I also recommend that you clear your browser caches, use another browser, test using a private browser(incognito mode), or if possible, use another device or connect to another network. If the issue persists, please share a screenshot or a screencast of the unresponsive Complete Integration button.

    Give it a try, and let us know if you need any more help.