Upload space over quota.

  • Wendy
    Asked on July 3, 2023 at 10:32 AM

    Please assist me I am not receiving my jotforms

    Page URL: https://www.jotform.com/help/364-why-am-i-not-receiving-email-notifications/
  • Waqas JotForm Support
    Replied on July 3, 2023 at 10:59 AM

    Hi Wendy,

    Thanks for reaching out to Jotform Support. I'm sorry you're having difficulties with this. I checked your account, and it appears that your forms are disabled due to upload space exceeding your quota associated with this email address: Suredealreal@gmail.com. And your forms are disabled. Could you please try deleting your form submissions to free up the upload space? We recommend that you download your form submissions as a backup before deleting them. Because we will not be able to recover your submissions once they have been deleted. You can download your data from Jotform Tables in CSV, Excel, or PDF format. Let me show you how:

    • On your My Tables page, next to the form with the submissions you want to see, click on View Table.

    Upload space over quota Screenshot 30

    • Hover your mouse over the Download All button on the right side of the page. 
    • Now, choose CSV, Excel, or PDF format and download your data.

    Upload space over quota Screenshot 41

    Let us know if you need any other help.