Form Error: unable to access

  • The Faux Bouquets
    Asked on July 28, 2023 at 10:23 PM

    I am also having issues all of a sudden with space limitations! I have deleted, purged, forever deleted...no space! My customers cannot connect with us! Help! It looks like SO many of us are having this issue!!! I cannot wait another 24 hours!!!

    Page URL: https://www.jotform.com/help/377-how-to-delete-form-submission-data/
  • Mary JotForm Support
    Replied on July 29, 2023 at 8:23 AM

    Hi The Faux Bouquets,

    Thanks for reaching out to us for help. After checking your account, it's active and no where near the limit. I checked your forms and was able to access them. If you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.