How to enable the disabled embedded form seamlessly

  • Artis Taylor
    Asked on July 29, 2023 at 10:38 AM

    If I disable a form, then enable it at a later date, will my WordPress site bring the form back up? In my testing, when I disabled the form, I had to delete the page in WordPress and re-add it in order in order to re-paste the embed link. It would be great if that function worked seamlessly. I look forward to your response! Thanks in advance!

  • Eiron_O JotForm Support
    Replied on July 29, 2023 at 5:18 PM

    Hi Artis,

    Thanks for reaching out to Jotform Support. Once you enabled the disabled form, the embedded form should be enabled also. If not, you can re-embed the form to refresh the data. Clearing your form caches may also work to refresh the form's data. Although caches aren't cleared automatically, it's easy to do it manually. Let me show you how:

    • On your My Forms page, hover your mouse on your Profile Avatar icon.
    • In the window that opens, click on Settings.

    How to enable the disabled embedded form seamlessly Image 1 Screenshot 30

    • In the Settings menu, scroll down to the bottom of the page and click on Clear Cache. That's it, you're done.

    How to enable the disabled embedded form seamlessly Image 2 Screenshot 41

    You can also check this guide for more information about clearing caches.

    Let us know if you have any other questions.