I am wanting to link to questions, such as am I picking it up or mailing it out, and if they chose mail out, then it would ask for address. Thanks

  • Wendy Forsberg
    Asked on August 15, 2023 at 2:33 PM

    I am wanting to link to questions, such as am I picking it up or mailing it out, and if they chose mail out, then it would ask for address. Thanks

    Page URL: https://www.jotform.com/help/498-jotform-cards-frequently-asked-questions/
  • Karlo JotForm Support
    Replied on August 15, 2023 at 5:23 PM

    Hi Wendy,

    Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    Thanks for your patience and understanding, we appreciate it.

  • Karlo JotForm Support
    Replied on August 15, 2023 at 5:49 PM

    Hi Wendy,

    Thanks for reaching out to Jotform Support. Sure, we can do that by using conditional logic. You can easily set the conditional logic in a few easy steps. But first, we have to add the form elements to your form. Let me show you how.

    1. In Form Builder, on the left side of the screen, click on Add Form Element.
    2. Click on the Single Choice, Paragraph, and Address.

    I am wanting to link to questions, such as am I picking it up or mailing it out, and if they chose mail out, then it would ask for address Screenshot 80

    To edit the Single Choice Field and give options for users to select from.

    1. In Form Builder, go to your Single-Choice field and click on the Gear Icon.
    2. Go to Options, and in Options, enter the options in your questions.

    I am wanting to link to questions, such as am I picking it up or mailing it out, and if they chose mail out, then it would ask for address Screenshot 91

    This is how you can edit your paragraph field.

    1. In Form Builder, go to your Paragraph field and click on the Pen Icon to Edit Text.
    2. Enter the text you want to put in your paragraph and click on the Check Mark to Save.

    I am wanting to link to questions, such as am I picking it up or mailing it out, and if they chose mail out, then it would ask for address Screenshot 102

    Here is how you will set your conditional logic in your form:

    1. In Form Builder, on the orange navigation bar, click on Settings.
    2. Go to Conditions and click on Add a New Condition.
    3. Click on Show/Hide Field, enter the conditional logic, and click on Save.

    I am wanting to link to questions, such as am I picking it up or mailing it out, and if they chose mail out, then it would ask for address Screenshot 113

    Here is the conditional logic to show picking up in store:

    I am wanting to link to questions, such as am I picking it up or mailing it out, and if they chose mail out, then it would ask for address Screenshot 124

    Here is the conditional logic to show mailing it out.

    I am wanting to link to questions, such as am I picking it up or mailing it out, and if they chose mail out, then it would ask for address Screenshot 135

    This is an example preview of the test form when the conditional logic is set.

    I am wanting to link to questions, such as am I picking it up or mailing it out, and if they chose mail out, then it would ask for address Screenshot 146

    Here are guide on How to Show or Hide Fields Based on User's Answer, How to Hide or Show Multiple Fields Conditionally, How to use Conditional Logic for more Efficient Forms, and Conditional Logic for Online Forms.

    Let us know if there’s anything else we can help you with.