Seeing you're not authorized when sending the test notification email.

  • Darrel Hampton
    Asked on August 30, 2023 at 1:20 AM

    I can not send a test email. It says "You're not authorized". Why am I not authorized to send a test email from Notifications etc.

    Page URL: https://www.jotform.com/help/25-setting-up-email-notifications/
  • Mohammad_D
    Replied on August 30, 2023 at 9:37 AM

    Hi Darrel,

    Thanks for reaching out to Jotform Support. Can you try logging in to Jotform here and then reaching out to the Email Settings page to test sending the notifications?

    Seeing youre not authorized when sending the test notification email Screenshot 20

    Can you try it again and see how it goes? If you run into the same issue again, take a screenshot, which will help us to better understand what’s going on. We have a guide about how to do that here.