What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I want to stop my forms and paying and ı can't find how to stop...please help me

    Asked by baharcocukevi on August 03, 2015 at 06:23 AM
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    JotForm Support

    Answered by Charlie on August 03, 2015 at 11:07 AM


    Upon checking your account username baharcocukevi. It is already in "Free" plan. I don't see any recent payment that you made and you don't have an active paid subscription in our end. 

    To see the payments or charges in your account, you can check your invoices in your billing settings. Here's how: https://www.jotform.com/help/329-How-to-check-invoices 


    May I know if you what you meant by stopping the forms and paying? If you want to disable your form, you can follow this guide: https://www.jotform.com/help/180-How-to-Enable-Disable-a-Form.

    If I misunderstood your concern please let us know what you meant.