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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to setup PayPal account info in Paypal Form

    Asked by billswager on December 21, 2015 at 02:46 AM

    Greetings Support,

    While building a PayPal form tonight, I'm not finding the area to input the account info. So when I test the form, I get an error on the webpage.

    Suggestions and instructions would be helpful.

     

    In the lower right corner of the pages, just click on 2015 (the copyright year) and you'll see what I mean.

     

    Regards, Bill

    Page URL:
    www.raave.com

    account info paypal account paypal form
  • Profile Image
    JotForm Support

    Answered by Chriistian on December 21, 2015 at 03:12 AM

    Hi,

     

    I tried to submit a test submission to your form and I encountered this error:

     

    I checked your form and it seems like the PayPal widget has incomplete details.

    Please make sure to fill up the PayPal account completely so the payment can work properly.

     

    Do inform us if you need further assistance,
    Regards.

  • Profile Image

    Answered by billswager on December 21, 2015 at 02:11 PM

    Thank you for your reply. I'm using your product on forms for my websites. This is one website that we built and host. We wish to use RAAVE's PayPal account information for this form. We do not plan on using our personnel information for them. So the question is; where to I input their information for their donation form?

    Thank you,

    Bill

  • Profile Image
    JotForm Support

    Answered by jonathan on December 21, 2015 at 03:40 PM

    Hi Bill,

    Please review the user guide here: Setting-Up-Your-First-Order-Form

    In Step #2 of the user guide, it indicates where to put the Paypal account.

    image:

     

    Please let us know if you need further assistance.

    Thanks.