Multiple field copy destroyed conditions throughout form.

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    Asked on April 03, 2016 at 03:51 PM

    I was working on a registration form, and when I copied multiple (70) fields including many conditions, the conditions did not copy properly, and many of the conditions on the original fields were messed up.  As in, when I checked the conditions menu, the drop down under "if" and "do" did not even match - some fields were unnumbered, and others were one number (ex. 45) in the "if" menu and a different but near number in the do menu (ex. 48).  (And just in case this is the possible default concern - I was not looking at the original field in the "if" menu and the copied field in the "do" menu, as they were separated by 70ish fields.)

    I'm afraid I don't have a link to show you, as I didn't discover the problem until after an auto-save and exit, and was so lost as to how to solve the problem that I had to start from scratch.  I got to the same point in the second effort, and ran into the same problem - but thankfully cloned the form before making the attempt.  I deleted the clone after the problem hit, and decided to manually re-enter the 70 fields and conditions in the original.

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    Answered on April 03, 2016 at 05:09 PM

    We apologize for the inconvenience caused. 

    I assume you were using the Field Manager tool to duplicate fields and conditions.

    User guide: How-to-Manage-Multiple-Fields

    I haven't tried duplicating yet such number of fields with conditions as well on a form, so I cannot really give you much info on what could be the cause of problem.

    What I can suggest as an alternative way is to just duplicate fields and conditions only few at a times. Doing it 10 fields at a time will probably work better since it will be more stable.

    Take note that doing it in big bulk all at once will take massive processing by the browser script and it will be done over the internet. Several factors can cause disruption and disconnection that can cause the browser to fail at some point.

    Also, if the saved form have been corrupted due to hanged process (i.e. duplication failure), you can always revert to the specific good saved verssion of the form using the Revision History tool.

    User guide: How-to-View-Form-Revision-History

    Hope this help. Please let us know how we can be of further assistance.