Is there an option to collect credit or debit card information without processing a payment at the same time?

  • Michelle Berrones
    Asked on October 13, 2023 at 2:04 AM

    Is there an option to collect credit or debit card information without processing a payment at the same time?

  • Joseph JotForm Support
    Replied on October 13, 2023 at 3:09 AM

    Hi Michelle, 

    Thanks for reaching out to Jotform support. Collecting credit/debit card information is against our Terms of Use and can't be done directly within our forms. To collect credit/debit cards you need to use a Payment Integration. Using a payment processor, you can choose to charge the customer at a later time enabling the payment authorization feature. You might want to check out this guide about How to Enable Payment Authorization.

    Let us know if you need any other help.