A form can provide vital data about your company’s operations. For example, you can use an Order form to grow a customer database, monitor your sales funnel, determine your conversion rates, and much more. You can use the information to send personalized messages to customers who had difficulty paying for your product so you can learn why they stopped buying it.
Which Order Form Type Should I Use?
It depends on your business and goals. If you know what each order type does, you’ll easily be able to do the rest. There are 6 types of order forms you can create with Jotform which will most definitely cover any of your needs. Here’s a short list to get a better idea of order form types. Don’t forget to check out the details of each down below.
- One product with a single choice
- One product with multiple choices
- Multiple products with multiple choices
- Single choice recurring subscription
- Multiple choice recurring subscriptions
- Donations with a single entry field
One Product with a Single Choice
If you have an e-book, a downloadable program, or a unique item and want to sell it online, using this payment type is perfect for you. If you have only one product in your Product List element, the user will not be asked to choose an item directly from your form. Instead, they’ll be able to purchase your product right after they fill out your form.
Check out this form template and even clone it to your own account to get a quick start on setting up your one product with a single choice order form.

Tip
If you’d like to show the product on your form, you can click on the Click here to Show instead, after that – My Products field will be shown and available for the selection.

One Product with Multiple Choices
This is relatively the same as #1 above but gives more flexibility to the customer. Your customers will see your list of products on the form and can select one product from the list.
Check out this form template and even clone it to your own account to get a quick start on setting up your one product with multiple choices order form.

Multiple Products with Multiple Choices
You’ve got lots of products in your hand. Maybe you own a beauty shop, bakery, or winery. Showcase any of your products with this payment type for bulk purchases.
Check out this form template and even clone it to your own account to get a quick start on setting up your multiple products with multiple choices, e-commerce, like an order form.

Single Choice Recurring Subscription
Do you offer a service and want recurring payments for it? Think about professional online courses. You’ll pay for a period until the course ends and you’re done. Using this type of order form is usually preferred by professional services.
Check out this form template and even clone it to your own account to get a quick start on setting up your single choice recurring subscription type order form.
Click on the Click here to Show button to show the product in the form, after that – My Products field can be seen in the form and available for the selection.

Multiple Choice Recurring Subscriptions
Got multiple choices for your subscription options? We’ve prepared a pricing plan example with just a payment form and it looks really good including a 30-day free trial option. This order type is perfect for SaaS (Software as a Service) businesses.
To get a quick start on creating your recurring order form, you can check this form template and clone it to your own account.

Donations with a Single Entry Field
Asking for donations is a simple way to collect payments for your cause. Set up a minimum fee, put a fixed price, or leave it at your visitor’s discretion.
You can get a jumpstart on setting up your single entry donation form by visiting this form template and copying it to your own account.

Now that you know more about order form types, it’s time to create your first order form. Got questions? Please let us know below!
Send Comment:
133 Comments:
It's convenient and safe too
Is there a shopping cart options? Where in the customers can choose multiple items and when they are ready to pay, they will be directed to the checkout page. From there they can complete the payment and shipping information.
Hello I’m confused on witch form to use for a transportation company
Hi I created a payment option through paypal for my form but its not working on your end
Hi everyone ,my question is? I need your asistance which order form can i choose cause am doing servince in water and soil (plumber) and if i need the online loan what are the colification thank will be my pleasure for your reply
So I created a form and linked it to my square account are you charging their credit cards? how does that payment process work?
Hi everyone.My question is:As I'm in the manufacture business,which order form can I choose? Please assist (I'm doing built-in cupboards) Thank you
Thank you so much for the explanation,I really appreciate it.Now I understand about jotform ?
Thanks for explaining this! My question is if a Subscription is thought of as a Product? Like can you list it in a product list for instance, and give people that cart checkout feel whether it is a one time product purchase or a subscription?
Also, can people check out with more than one subscription purchased? How about with subscriptions and one time purchase items?
Thanks so much!!!
How to fill up my my form
Can I use this form but not require payment and generate an invoice instead?
Do you have VENMO as an option for payment
How much is my payment
So which one can I use amongst these forms?
Can I change the currency sign to Ghana cedi?
How do I also add mobile money as a payment method?
I would like to discontinue this I have no idea why am getting it apparently I did something by mistake thank you
I wish to sell my e-book, paperback book and other framed art products. Which is best for me. Thank you
Why does it state in dollars
How can i get a travel permit?and what kind of form should i used?
I need to create a payment form so that clients can pay their bill online. The amount will vary. Am I able to do that with you?
Bu ney anlamadim türkçesi yokmu
Bagaimana caranya saya dapatkan bayaran melalui rekening paypal saya.
O q é isso? tradução por favor
How do I do my regestration on this plat form
Hi Guys do you have an option for Rands on your currency options?
When are we going to start class and how to make payments
dear jotform.com,
Is thair require registiration or submition payement or fee from me?
Ni untuk refund duit beli brg shopee ke..
Questions:
1)Can you use the Jotform form system to gather increased customer contact information of say 12 fields some (3) fields having tumbledown menu selection.
1a) Is there a maximum number of selections allowed in a tumble down menu?
2)Will JotForms automatically integrate to a payment system like PayPal or only to PayPal?
3)Can you use other languages on Jotform?
4)Could you provide a more detailed explanation of how Jotform integrates with PayPal.
5)Is the integration with PayPay bi-directional? ie. can payPay send an acceptance number or all necessary acceptance numbers in the event of international payments, back to Jotform and have Jotform retain that (those) number(s)?
Thank you that is all I have for now
John
This form using for what please I need to know
I don't get how this whole thing works
Please I need further explanation
Through my e.mail
I am not anderstand
HOW CAN I COLLECT THE MONEY DONATED TO ME?
How would this work for being a mystery shopper, that the company says I need a credit card to get assignment's?
I was close to finishing my JOTFORM app and I accidentally hit the wrong response and lost my app. And I did not get my password written down. Can you help me?
I only want Product and Quantity, is that possible? No Price
Am very happy to purchase my first choice about jotform , this form help me to build my knowledge , so thanks to US
I want a form to be used for online ordering of food for a food pantry. Clients would select products which they would pickup at the pantry at a future date.
Is there a maximum number of products that can be incorporated in a form? We would need approximately 100+ items.
Does the e mail we receive show the ordered items or is it just a notification or an order?
Does jot form include any statistical trafficking function., eg tracking number of individual items ordered, or can the data be downoaded to excel?
Why can't I choose Square in my payment form? It only allows me to choose PayPay.
I want to transfer funds from one bank account to another do I need to set up a form? This keeps popping up everyone I try to make a funds transfer.
What is this?
On my question is why am I getting this from you I don't have any idea what I need job form for I didn't apply for job form that I know of and if I did I'm sorry I don't see that there's any way I can use this it's not something that I think I need so if you will check to see if I applied for it and if I did it was a mistake and kindly remove me from your mailing list thank you so much have a great day
What is that????
How can I search forms that use Square only?
Honestly I have no idea how this work
With due respect please explain better to me through my gmail
كيف اثبت الحساب البنكي
Hi I would like to know how much it will cost me if I need the e-commerce service
Está em inglês não estou conseguindo traduzir para responder
Vorrei maggiori informazioni
Better thing as I have seen the comments it can be interesting. And I don't know who it works the programme?
What is this? I need information about my refund only.
So I did all this for my form, but I can't seem to input any credit card data when testing, am I missing anything? I seem to only be able to put card info during preview, but when I input the HTLM code to my website, it doesn't let me input any card data, only first and last name.
I need a private accessories, how do i run it?
plesse help.me how
Excelente plataforma
Could you text the link to the Jotform to a client and they would be able to place an order straight from their phone?
dont understand
Honestly I have no idea how this work
With due respect please explain better to me through my gmail
I want vidio to learn more
please,i have no idea of how this works,i don't even know how to create forms,please can someone briefly explain to me so i'll join you guys ?
I wonder if I use Stripe ACH for this kind of forms?
Good Morning,
I use an online quickbooks subscription and will probably use Intuit as my credit card processor. I used Jotform as a registration for our annual meeting last year and really liked it! Is is possible to use Intuit as a payment option when I set up this year's registration?
hi
does it do different currencies?
Hi
Can you explain how the pricing works please. I am currently on the free plan but if I upgraded to the bronze plan does it mean I can accept 10 payments a month? What happens if someone tries to pay and I have exceeded my allowance?
Thank you.
It's great.... I love this jotform... ??
What format would you recommend for a 2 day convention registration form? Would like to include choices, both days, first day only, second day only and some other options.
I would love to see an invoice type for my travel business where I could put the hotel, airfare, etc and a line where they can accept or reject travel insurance and a line where they can authorize use of the credit card for the transaction.
The image thumbnail size is much too small. Is there any way to increase the image size? Another better option would be to put a larger image above the line item. That way the customer could actually see what they are buying. Also, there is no way to add a description of the item. There should be a way to add an additional line below the actual item. How can that be done?
I run a small at home cookie business, and I would like to use my form to collect deposits. Is there any way to set it up to where it can calculate 50% of whatever they want to spend? I operate under the Texas Food Cottage Law, so I have to receive the remaining balance by hand from my clients. Deposits online are ok.
I embedded my form with payments to my Square account onto my website, and I get a message that I must have an https:// system. The message then says to check with "form administrator." Is that Jotform. Or is it Square? Or is it my website host? Thank you.
If I can resolve this, I will be developing numerous Jotforms and implementing them far and wide!
I sell candles twice a month. I normally sell about 40 each time. What would be the best form because I got confused about the number of times they can submit. I would have to do the paid form?
Hi
how can delete the payment option and just have a bank account number to pay into.
What if we want to use an invoice payment which is what I need for my buissness
can the form accept payments to our already established Paypal account?
can our present form be revised to accept payments without changing our present link to jotform?
Is therea fee to jotform for this and if so how much.
i would like a fill in amount for table fees for our non=profit fund raiser bazaar. We love our jotform and most pay via Paypal having this addes to our form would be great.
Hi, in the Mastering payment form integration you offer Calculated amount based on user selections and inputs. No matter which gateway I choose, none offers this or does not work in Czech republic. I would need it for my service selling website in Czech republic. Which gateway provider should I choose to work in Czech republic and to give me this option? PayPal does not work this way, nor the others. I believe this should not be any hard issue, but literally I am lost in it for about 5 days now and can not find any appropriate answer. Thank you very much for your help.
Do you support Alipay?
Is there any such thing as a Input Table inside of the payment options? I have one product that has multiple colour options for purchase. I would like to tally the cost for that one product across all the colours ordered. For example:
Product #1
- Red Qty 4 = $40
- Blue Qty 1 = $10
- Yellow Qty 2 = $20
Product #1 Total = $70
Is there a way to do this? I would like to achieve this in an input table if at all possible but still want to be able to show the consumer their total of their order. Or would it be possible to give the customer an order total outside of the payment settings and just in the input table? This would act as an initial quote instead of actually processing their payment.
Thank you in advance for the help. A.
please,i have no idea of how this works,i don't even know how to create forms,please can someone briefly explain to me so i'll join you guys ?
I would like to use the recurring classes form. Do I use payment authorization so that the card can be processed multiple times at different dates?
Ill just join this site don't know yet if is good.
I have had a form live for a while, I need to now remove an option or mark as out of stock, but I can't find an option, any help?
Tried the payment option, very good. But I need local bank or debit payment. All international payment gateways only.
I sell service and not products. I need to set up a payment form that asks for an invoice # and lets the client fill in the dollar amount. Is there a mechanism to allow the client to fill in the amount they are sending?
Send me how to do it an if their is a price.
how can i configure my form to accept naira mastercard
How to change the name of the products in the sample Jotform Products - Multiple Products w/ Multiple Choices
If I am charging for uploaded images is there a way to get a count of the images uploaded in a multiple image upload in order to charge the appropriate amount.
Do you have a database to track orders and where and when it's delivered
Is having multiple forms of payment on one form possible, such as the option for a registrant to pay using PayPal or select they are payi g by check? Not interested in or referring to electronic check payment, but the registrant being alloed to select that he/she will pay by check or money order and not being prompted to pay by PayPal.
Does Jotform payment solutions work with AppSheet? TY!
its greats.. i like it jotform.. jasa website
Is your system compatible with FirstData Linkpoint Gateway?
Is there a way to set up credit card charge but with no $ amount entered? I want their credit card info and after I figure out total (it could be a few days later) I could fill in the amount and process it.
I want IDEAL as payment methode.
How to limit the product quantity.
For example, customers can only select quantity maximum of 5.
Thanks
Can we change just one form of payment which is US to CAD and leave the rest to US dollars?
Hi team
I would like a form to like this below product with quantity:
Product 1, quantity 4
Product 2, quantity 40
product 3, quantity 200
etc.
I need customer to choose products and tell me the quantity they are ordering. Then I can reply them the invoice payment.
Please advise how I can achieve this.
Thanks
Sean
I'm tech-challenged. Is there a "Setting up Payments for Dummies" document that gives simple directions that I can follow to accept payments? The more FAQ and Help info that I read, the more confused I get.
I am trying to use Jotform to replace Adobe Forms Central, but every one I try is SO COMPLICATED!!
I want create Order form in my site,
my product is E book download(First type order form)
How create this order form in my site? help me, jenious
Is there a way to have columns of products? I have 7 item but would like to have them listed in two columns so the list does not take up as much page space.
I'm using this to set up the hot lunch menu orders for students at school. I've got each day in the month set up as a product, and the different options available underneath this as subproducts.
It seems like, no matter how I configure my item, when I look at the results report, all I get is one field with a bunch of orders in it for each submission.
This is not easy to pull into my spreadsheet for calculating order totals per meal. Is there any way to split this up into separate fields in the report, by product, if not subproduct?
I used the order widget to allow the customer to select the custom item and price feature but I am forced to select $0.00 in the main item price, now "free" shows up on my form by every item even after making a custom selection how can I remove it?
Oh! Should have mentioned in my question, my client is using paypal standard, not pro, so seems I'm much more limited in ability to style the form. Thanks
Hi,
I have five products, each with a check box and an order total underneath. Simple enough so far.
What I'm trying to do is divide the five products into two groups, putting a small "Entry Fees" headline above the first three products, and an "Upgrades" headline above the last two optional products to make things a little more clear for the purchaser....but don't see a way to do this. Possible?
Thanks!
Is there a way to add additional preset amounts, (along with the custom fill-in amount), to the donation form option? Or should I just use the multiple products field?
This integration is very useful, thank you.
As per Obnex and Nick it doesn't seem that additional fields can be mapped to custom fields (e.g. organisation, phone number) in Campaign Monitor.
This would be a very welcome enhancement.
I am looking for an order form template I saw earlier which shows payment types for cash, check, or paypal, where each option is hidden until checked. I know there is an existing template, but I'm unable to find it. Can you point me to the right form? I'm trying to create my own, but it's been a real pain.
Thanks,
Mag
Is there any charge other from Jotform when using Paypal gateway?
I have the same question as Obnex. Can other fields be mapped in addition to name and email address?
Thanks!
is there a way to limit how many people can submit and pay per form.
As an example if you have limited space on a workshop?
Thanks
Anja
How do I allow discounts on this form? I would like to add a box where the buyer can self select for a discount. I tried going with multiple products, and a negative product value (for the discount), but it is disallowed...
Its GREAT Thank you
Hello,
We are running payments through authorize.net. Can you help me address the following question?
"On the page you accept payments it is not yet secure. What the bank is looking for is the “https:” prior to that webpage name.
This needs to be done ASAP."
Please advise.
thank you!
Dean
Hi,
is it possible to send other Jotform fields than name and email to custom fields in CampaignMonitor?
Br Johannes
Is there a way to select which of the options in the payments list is the default? For example, I have 4 products, A, B, C and D. I want to display them in that order, but I want A to be selected by default.
How can i send newsletter to those who fill my form
Gr8 addition. Let me check this.
Is it possible to have a fixed price (membership) AND donations (free field for entry of amount) on the same form and have the total calculated before passing to PayPal? I've looked into conditional logic options but they seem to generate an OR one or another selection; I'm looking for an AND.
Can I run tier selections please?
eg: selection of room types
then after selecting room, they select if they want to add meals, if yes, which type of meals.
Can we do that please? Please help. Thanks
Me gustaria saber si el formulario puede calcula el precio del producto y sumar el precio en envio segun la zona
Saludos
Os felicito por este duro trabajo. solo quiero decirles que si es posible traducir al español para los del mundo hispano. Quisiera tener acceso a poder traducir mis formularios, ¿dónde lo puedo hacer?
Un saludo
Bonjour,
J'ai 3 types de produits ayant chacun 3 options à des prix différents :
...
Comment puis-je regrouper les produits en 3 paragraphes, chacun incluant les 3 options, ceci afin d'éviter cette longue liste de 3 produits ?
Merci
Merci
Is it possible with paypal to create a transmission price/service charges what the customers pay irrespective of the quantity of the products the customer wants?
For example: a customer wants to buy 3 products for €15,00 + €4,00 transmission price = €19,00
Or a customer wants to buy 1 product for €9,00 + €4,00 transmission price = €13,00.
Please let me know if this is possible.
I'm sorry for my bad English, I'm Dutch..
I am using Google Checkout on my website and I have a shopping cart setup through Google. Is there a way to have it add the item to the shopping card when the person submits the form vs. having to pay immediately upon submission? Then they can submit multiple forms all added to a shopping cart, and make a payment for everything once done. Please let me know if this can be done. Thank!
is there any way to incorporate both subscriptions and products onto the same form? Ex. Purchase monthly subscription and opt in for a one time service associated with service.
I am using the google check out option. how do I add the payment submission? At the end of the form, it just shows a total, but how does the order get submitted and how can they type in their credit card information so that the payment goes directly into my account. please advise!
i can not get payment from paypal. if customer does not want to set a pay pal account then they can use their cc but an error comes up.. pay pal says they don't know why please help i go live on the web on the 17th of feb and expect alot of buyers...
Im trying to come up with a way to gererate a daily/ weekly/ monthly report to try to automatically keep track of payments submitted. Is this possible? even if there were a way to be allowed to select a date range for the entries, like if i want to see all my payments from feb 12 2011, i generate a report and I would get a report with ALL the payments when All i may need at that point was the submissions from 12 feb.
You can change the forms address from "http" TO "https" version,
so that the communication will be done securely. You can give this page's address to your customers.
Thanks
I'm looking for a secure payment form type that my customers can use to submit their payment with cc info to me for payment on travel arrangements. We submit the payments to the vendors, such as the cruise line, so there is no need for a merchant account.
qsoaps : That's a great idea. I added this to our feature requests list.
ThomasMcCann: I think you should use the "Quantity" option. It is available on the Payment Wizard page where you add products. Click on "Add New Option", then enable "Quantity" option.
I want to charge say $5 for each form submission. If a person wants to submit 4 forms I do not want 4 payments of $5, I want one payment of $20 through paypal. Please inform if this can be done.
How to I reconcile form submissions to paypal payments?
Thanks Tommy
Having to check a box AND then select the quantity is double handling. There was some confusion so I defaulted all the quantities to 0, so it doesn't look like you've ordered 1 of everything. If a customer ticks a product but doesn't select a quantity, it causes an error at paypal end. Can I do it any other way - like get rid of the check box and only have select quantity?