bandwidth exceeded

There is a number of times you can download files stored in the account, the limits are:

Small files - less than 10 MB = 100 times

Large files - More than 10 MB = 10 times

Please specify what is the file you are trying to download, we will be glad to reset it's limit, however, this can be done only once per account's lifetime.

I would suggest you to use alternatives to save the files in the cloud using any of our File Sharing and Storage apps:

Most popular are:

Google Drive: https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive

Dropbox: https://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm