What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What's the best plan to purchase if I need more 10 payment submissions?

    Asked by ronaldkern on April 27, 2016 at 03:14 PM
    Also, what is the next plan to purchase/upgrade if I want to accept more than 10 payments?
    payment submissions
  • Profile Image
    JotForm Support

    Answered by Welvin on April 27, 2016 at 03:32 PM

    You can go for the Bronze Plan if you need up to 1000 submissions per month. Please note that 1000, for example, is the total submissions from all forms you have regardless of its type (payment or non-payment form). 

  • Profile Image

    Answered by ronaldkern on April 27, 2016 at 08:28 PM

    Okay.  We will only need maximum of 200 for our event in June, and after that, it will be on an event by event basis.  Can I cancel the paid account after each event?

     

  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 28, 2016 at 02:27 AM

    Hello ronaldkern,

    Absolutely. You can upgrade or downgrade your account anytime you wish.

    If you just want to upgrade your account for only one month, you should upgrade your account and then cancel the subscription immediately or any day before the next renewal date.

    The following guide should help you:

    Upgrade your account: https://www.jotform.com/help/331-How-to-Upgrade-My-Account 

    Downgrade to free plan:  https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account 

    Thank you!