What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Regarding data limits on upload space

    Asked by wcs on May 09, 2016 at 10:45 AM


    We will be having the forms and uploaded files integrated into a google drive folder. Once we do that, can we delete the submission from jotform and will that free up space? Or will it still count against our 100mb upload?

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    JotForm Support

    Answered by Charlie on May 09, 2016 at 12:54 PM

    The upload space in your JotForm account is taken up by your submissions with file uploads on them. If you delete the submissions with file uploads, it will free up your upload space. However, please note that deleting submission data is irreversible and will permanently remove the data in our servers. 

    But the good thing is that you can maximize our integrations with 3rd party file sharing and storage services like Dropbox, Google Drive and Box.com. As you have already known, it uploads the submission as a PDF and also uploads the files attached on them in your 3rd party storage. Giving you a real-time backup. That is NOT covered by JotForm, and is a totally separate storage. We simply pass the data and the file upload to that 3rd party app storage you have integrated with.

    Let us know if you need more help on this.