How do I reset it?

  • Jennifer Marotte
    Asked on October 23, 2023 at 1:42 AM

    How do I reset it?

    Page URL: https://www.jotform.com/help/344-encrypted-forms-and-how-to-use-them/
  • Frédéric JotForm Support
    Replied on October 23, 2023 at 3:53 AM

    Hi Jennifer,

    Thanks for reaching out to Jotform Support. I'm sorry to not understand what you are asking for. The link you provided in this thread is a help page about encryption. Can you send us more details about your question, its context? For instance, did you lose your encryption code? You can also take a screenshot of what’s happening and send it to us. This guide will show you how to do that.

    Once we hear back from you, we'll be able to move forward with a solution.