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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can someone select options that are no longer on a form?

    Asked by 6Kevin89 on May 21, 2016 at 09:29 AM

    Hi.

    I removed a class on my Class Registration Form 2 weeks ago and somehow a customer was able to submit the form yesterday with that class selected. Any ideas how they could do that? Any insights would be greatly appreciated. I'm waiting back to hear from them what browser, phone, etc, they were using.

    Thanks for your time!

    Kevin

    Page URL:
    http://cakencandy.com/classes/

    Screenshot
    select registration form selected able to submit limits form limits
  • Profile Image
    JotForm Support

    Answered by Jan on May 21, 2016 at 10:41 AM

    Are you saying that you set limits or disabled your form and then someone still able to submit it? I checked your form and it is currently enabled. I also checked the form limits and they are set to default. Here's a screenshot:

    There is no limit and no expiration date. If you form is enabled then the user can still submit their form.

    If you want to disable the form, please check this guide: How-to-Enable-Disable-a-Form. If you want to set limits, please refer to this guide: How-to-Limit-Submissions-in-a-Form

    Hope that helps. Thank you.