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    Page Break tool blinks and disappears when loading the form

    Asked by d_lane on June 04, 2016 at 12:37 AM

    https://www.jotform.com//?formID=61495814999173#design

     

    Yes so when I load my form, the page break blinks then disappears. Any way I can get that page break to not appear I want it to. I have added blink animation in the css.

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    JotForm Support

    Answered by Boris on June 04, 2016 at 01:41 AM

    I have checked your form, 61495814999173, but the Page Break tool does not seem to be blinking or even showing on my end.

    When I load your form, the Page Break is invisible from the very start, unless I select "Verizon", "16GB", and "Excellent" - when the conditional logic is set to display the Page Break.

    I noticed you have provided the link to your form inside the Form Designer. In order to test how your form is actually behaving, please use your form's direct link instead:

    https://form.jotform.us/form/61495814999173

    That is how your users will see the form. If you experience issues with Page Break blinking when accessing your form through its direct link, please let us know. Thank you.

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    Answered by d_lane on June 04, 2016 at 11:59 AM

    No, I have tested on my Wix site and when I navigate to the page the page break flashes and then disappears when the page is loading. The site isn't live yet

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    Answered by d_lane on June 04, 2016 at 01:09 PM

    Also 

    only the second page's data is recorded and emailed to me. The first page's inputs are not sent. where the user selects carrier storage..I need all the info (from both pages) sent, if possible.
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    JotForm Support

    Answered by Mike_G on June 04, 2016 at 02:26 PM

    I have checked your form and created a clone version of it, but I can't seem to reproduce the issue you're having.

    Since it is happening on your Wix site and not on the form in stand-alone, we may need to check the website where the is embedded. Is it possible for you to share us the link to the website where your form is located so we may be able to clearly see what you mean? Also, which embed code did you use?

    With regards to your other concern, I have moved it to a new thread. We believe that we can better assist you if you will have a separate thread for every concern you have to avoid confusion with the answers. 

    You can go to the new thread by clicking this link.

    Thank you.