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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Loading Slow on WP Site

    Asked by asiemon on June 22, 2016 at 08:25 AM

    Good Morning,

    I've had a form on a client's WP site that has loaded fine until this morning. Now it's suddenly really slow to load. Haven't changed anything. Any ideas?

    http://www.palmbeachcopy.com/submit-a-work-order/

    Thanks for your help,

    Alexis

    Page URL:
    http://www.palmbeachcopy.com/submit-a-work-order/

    site wp loading slow www thanks
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    JotForm Support

    Answered by Charlie on June 22, 2016 at 10:59 AM

    I just checked the website http://www.palmbeachcopy.com/submit-a-work-order/ but it loads normally in my end.

    It's possible that the problem was temporary and may be related to different factors like web hosting, plugins, etc...

    I see that you have embedded the form using the default script code, could you try re-embedding using the iFrame embed code generated by JotForm? Here's a guide on how to get that: https://www.jotform.com/help/148-Getting-the-form-iFrame-code. That should prevent any code or script conflict that may happen between your website and of JotForm's.

    Let us know if you are still having problems on this.