Can confirmation page be created?

  • JMatute
    Asked on June 23, 2016 at 3:46 PM

    See below from my call center:

     

    Good afternoon,

     

    When we submit a message using your URL, we do not get a confirmation page.

     

    It just says “waiting”

     

    Can you create a confirmation page. Or something to come up after we submit the message so that the operator knows it was submitted successfully?

    Because if it says “waiting” the operator will retain the caller on the line till we see it was submitted.

  • BJoanna
    Replied on June 23, 2016 at 4:54 PM

    If I understood you correctly when you form is submitted it just says “waiting” and form is never submitted. I have tested your form and I was not able to replicate mentioned issue. When I submitted your form I got redirected to Thank You page. Were you able to resolve your issue?

    Can confirmation page be created? Image 1 Screenshot 30

    This is our default Thank You page. You can also add your own text on thank you page and you can also customize it. 

    Can confirmation page be created? Image 2 Screenshot 41

    https://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page 

    You can also redirect your users to some other page when you form is submitted: 

    https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page 

    If you want to notify your users via email once they submit your form you can create a form Autoresponder email. Inside of this guide you can find how to do it:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    If you are unable to submit your embedded form, please provide us URL of your webpage so that we can test your form there. 

    Let us know if you need further assistance.