What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email notification not working.

    Asked by sys_wanda on August 07, 2016 at 08:28 PM
  • Profile Image
    JotForm Support

    Answered by Chriistian on August 07, 2016 at 09:39 PM

    Your email address was added to the bounce list which is why you are not receiving the email notifications. I would like to inform you that I have now removed your email address from the bounce list so you should receive the next email notifications successfully.

    To prevent further bouncing related issues, you may check out this guide: How to Prevent Email Bouncing Related Issues

    You can also remove an email address from the bounce list using your account. Here's how: How to Remove Your Email Address from Bounce List