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    Email Notifications: My email won't work as a recipient email?

    Asked by LCSTech on August 09, 2016 at 09:42 AM
    recipient recipient email email work
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    JotForm Support

    Answered by Kevin_G on August 09, 2016 at 11:31 AM

    I have checked the email address you're using on your forms and I can see it is not in our bounce list, this is one of the reasons why emails are not sent. 

    I have also tested both forms and I can see the email address was successfully sent, here is a screenshot of the log: 

    You may also check your email history by following the steps on this guide: How-to-View-All-Your-Form-Email-History

    I would also suggest you to follow this guide so you can avoid emails not being properly delivered: How-to-Prevent-Email-Bouncing-Related-Issues

    Could you please test again? 

    Please do let us know how it goes.