How can I see only the fields with values in them once the form is submitted?

  • dstixrood
    Asked on August 11, 2016 at 2:14 PM

    When someone fills out our form and then submits it I receive an email with all the fields listed whether or not they have any value associated with it.  Is there a way I can receive only the fields with values in them?  My form, when filled out properly, may only need 20 responses our of the 120 listed on the form.

    Jotform Thread 904136 Screenshot
  • Welvin Support Team Lead
    Replied on August 11, 2016 at 3:19 PM

    Empty fields are hidden by default in the notification email. They'll only appear in the email if you have a default value on them, but you don't have it. If you are still getting the empty fields, I would suggest doing the following:

    1. Delete your current notifier. Please follow the steps from this guide: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.

    2. Re-create it: https://www.jotform.com/help/25-Setting-Up-Email-Notifications.

     

    If the autoresponder is also getting the empty fields, you can do the same steps above to fix it.