- dstixroodAsked on August 11, 2016 at 02:14 PM
When someone fills out our form and then submits it I receive an email with all the fields listed whether or not they have any value associated with it. Is there a way I can receive only the fields with values in them? My form, when filled out properly, may only need 20 responses our of the 120 listed on the form.
- JotForm SupportWelvinAnswered on August 11, 2016 at 03:19 PM
Empty fields are hidden by default in the notification email. They'll only appear in the email if you have a default value on them, but you don't have it. If you are still getting the empty fields, I would suggest doing the following:
1. Delete your current notifier. Please follow the steps from this guide: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.
2. Re-create it: https://www.jotform.com/help/25-Setting-Up-Email-Notifications.
If the autoresponder is also getting the empty fields, you can do the same steps above to fix it.