What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The card I have linked through paypal is no longer good

    Asked by springprint on August 12, 2016 at 09:47 AM

    I am trying to change the card method, but it won't let me.


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    Answered by KadeJM on August 12, 2016 at 12:02 PM

    Do you mean you are trying to change the card and update the payment method for your jotform subscription plan that you bought via paypal?

    According to our system it currently looks like you've paid for a silver yearly subscription as of today and that is showing your my account >>> billing section unless that was that not right?