What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Max download of Uploads

    Asked by MorganBanville on August 30, 2016 at 01:54 PM

    is the max download of uploads 200mb for all levels?

    uploads max all for
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    JotForm Support

    Answered by BDAVID on August 30, 2016 at 04:49 PM

    There is a limit in the number of times you can download files stored in the account.

    Small files - less than 10 MB = 100 times

    Large files - More than 10 MB = 10 times.

    If there is a specific file that is not longer downloadable, please share the link to the file, so we can reset its bandwidth limit. Please note that this can be done only once per account's lifetime.

    So, I would suggest you to save your files in the cloud using any of the integrated storage apps. Most popular are:

    Google Drive

    https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive 

    Dropbox

    https://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm 

    Let us know if you have more questions.