What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
There is a limit in the number of times you can download files stored in the account.
Small files - less than 10 MB = 100 times
Large files - More than 10 MB = 10 times.
If there is a specific file that is not longer downloadable, please share the link to the file, so we can reset its bandwidth limit. Please note that this can be done only once per account's lifetime.
So, I would suggest you to save your files in the cloud using any of the integrated storage apps. Most popular are:
Let us know if you have more questions.