What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Using the file picker widget how to limit the available service options

    Asked by Brook Fabian on September 01, 2016 at 07:59 AM
    Is there a way to control the options for cloud services available to the user? At the moment the widget has lots of different option but we really only want DropBox, Google Drive and One Drive? With the Filestack widget there was a way to tick the platforms you wanted to use.
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    JotForm Support

    Answered by Welvin on September 01, 2016 at 09:40 AM

    I'm sorry, but we no longer have the FileStack in our list of widgets. The widget is no longer supported. You can use the other file upload widgets:


    To create an upload forms, this guide should also help: https://www.jotform.com/help/332-How-to-create-upload-forms

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    Answered by Brook Fabian  on September 01, 2016 at 09:45 AM

    Hi Welvin

    Thanks for your message. I know that the Filestack widget is no longer supported, I am trying to use the new Uploadcare file picker widget. The problem is, we only want the widget to allow users to pick files from DropBox, Google Drive and OneDrive but I can't see any options to do this. Is there a way we can control this?


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    JotForm Support

    Answered by Rose on September 01, 2016 at 11:26 AM

    I checked  "brook.f@3men.co.uk" e-mail address from our admin panel to login your account  and inspect your form as well as your upload widget but I can not connect to your account due to being in quest status. 

    Could you please sign up JotForm and clone your form in your quest account to your registered account and send us form URL to make a close study on it.

    Waiting for your return. 

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    Answered by smithcorp on September 01, 2016 at 11:45 AM

    Hi Rose

    Sorry, I am actually testing the form on our client's account which has different login details. I have cloned the for and you can see it at this URL:


    As you can see, when you click to upload a file there are lots of sources to choose from, we really just what to have locoal computer, DropBox, Google Drive and OneDrive. Can we do this?

    Regards, Brook



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    JotForm Support

    Answered by Welvin on September 01, 2016 at 01:05 PM

    It's not possible as far as I could see it. We'll have to contact the widget developer if they have the plan of adding the option to check/uncheck upload options. Will keep you posted.