No email notifications

  • h2eco
    Asked on September 7, 2016 at 9:33 AM

    As of the ned of Aug we haven't received any emails notifying us of contacts.  Can you help please

  • Denis VP of Engineering, Enterprise
    Replied on September 7, 2016 at 10:37 AM

    hello h2eco,

    I checked your email address and it is listed in our bounce list. It is removed now. Please check and let us know if issue still persists. Also you might want to check these guides for avoiding this issue again:

    - How to Prevent Email Bouncing Related Issues

    - How to Remove Your Email Address from Bounce List

    If you need any further assistance please feel free to contact us.

    Thanks.

  • chrisjaeger
    Replied on September 7, 2016 at 10:41 AM

    I've verified my email address and it still ends up on your bounce list (chrisjaeger@gmail.com).

    You can't "whitelist" servers or ip addresses with Gmail.

    Still not getting forms. History shows empty - which is not accurate.

     

  • h2eco
    Replied on September 7, 2016 at 11:45 AM
    Awesome thanks
    Joe Devine
    H2ecO Bulk
    www.h2ecowater.com
    ...
  • Jan
    Replied on September 7, 2016 at 11:58 AM

    @chrisjaeger

    I created a separate thread for you. Please refer to this link: https://www.jotform.com/answers/926114.

    Thank you.