- jasoncornwellAsked on September 21, 2016 at 05:31 AM
- JotForm SupportChriistianAnswered on September 21, 2016 at 05:38 AM
Unsubscribing from the marketing emails does not affect the ability to receive notification emails to the same address. You do not need to re-subscribe to receive them.
I checked your email address and it looks like the reason why you are not receiving the notifications is because your address is in the bounce list. I've now removed the address from the bounce list so you should be able to receive the next email notifications successfully. You can try re-sending the verification email code again to verify your address.
To prevent further bouncing related issues, please follow this guide: How to Prevent Email Bouncing Related Issues. You can also follow this guide to see if an address is in the bounce list: How to Remove Your Email Address from Bounce List.