Remove email addresses from block list/blacklist

  • Profile Image
    Asked on September 21, 2016 at 11:14 AM

    Can someone please check to see if the following email addresses are on a block list or blacklist:


    We are not receiving emails from the above email addresses that are being used in several JotForms emailings.

    FYI... I did check to see if they were on your Bounce list and they are not.

    Thank you


    Michael Pence

    Network Administrator

    ST Media Group International

    Hospitality Media Group, LLC

    513-263-9332 - Office


  • Profile Image
    Answered on September 21, 2016 at 11:20 AM


    Some of the emails you sent to us were on the bounce list. I had removed them from the list. To get avoid this problem please read this post

    If your problem continues please contact us again.

    Thank you.

  • Profile Image
    Answered on September 21, 2016 at 02:36 PM

    Can you please check on this email:

    She never receives notifications.

  • Profile Image
    Answered on September 21, 2016 at 04:35 PM

    This email address is not in our bounce list. It looks like that it has already been removed from the bounce list. I see that the last few submissions sent to this email address successfully. 

    You may also remove an email address from the bounce list by following the guide below:

    Please get back to us if you need any further assistance. We will be happy to help.