Cloned form showing the old email notification

  • Profile Image
    Media_Communications
    Asked on September 22, 2016 at 11:57 AM

    I cloned a form and then updated it with a new name and a few new sections. However, when I view the emails/notification page, all the information is still from the original form.  I renamed the page and saved it, and that did rename the form but the question answer area is still the original form.

    Thanks, 

    Claudia

  • Profile Image
    Jan
    Answered on September 22, 2016 at 01:38 PM

    I would recommend you to delete the current notification and create a new one. If you create a new one, all form fields will be generated automatically. Please check the following guides:

    How-to-Delete-Notifications-Autoresponder

    Setting-Up-Email-Notifications

    Hope that helps. If you have any questions, please let us know. Thank you.

  • Profile Image
    Media_Communications
    Answered on September 22, 2016 at 02:29 PM

    Thanks that worked!  

    I've run into another issue. When I choose a form in my forms and click on edit, the form comes up but then when I click on a section in the form, it no longer is letting me edit it.  I can right click in the section and do a few things but then it won't save it? I get a message box that pops up on the lower left that states "Jotform now uses integrated square" or something like that.

    How do I get my editing status back?

     

    Thanks,

    Claudia