What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    im not getting my email notifications

    Asked by michaelbarnholdt on September 25, 2016 at 11:50 PM

    for the last 2 months i haven't received any email notifications. and if i try to test them they aren't working either. 

    Page URL:
    http://michaelbarnholdt.com/contact/

    email notifications email Getting not getting
  • Profile Image
    JotForm Support

    Answered by cihan on September 26, 2016 at 02:39 AM

    Hi,

    Your email was in the bounce list. I had removed it and you will start getting notification emails. 

    To prevent this happening you can follow, https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues .

    And if this problem occurs again you can solve it by yourself also.https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List .

    Thank you.