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    im not getting my email notifications

    Asked by michaelbarnholdt on September 25, 2016 at 11:50 PM

    for the last 2 months i haven't received any email notifications. and if i try to test them they aren't working either. 

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    JotForm Support

    Answered by cihan on September 26, 2016 at 02:39 AM


    Your email was in the bounce list. I had removed it and you will start getting notification emails. 

    To prevent this happening you can follow, https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues .

    And if this problem occurs again you can solve it by yourself also.https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List .

    Thank you.