- TamitoAsked on September 27, 2016 at 10:03 AM
My form stops to send confirmtation email to my registered email.
When i finish an order, the confirmation appears on my screen but the email never comes
What should i dol?
- JotForm SupportcihanAnswered on September 27, 2016 at 11:26 AM
Your email address was in the bounce list. We had unbounced it.
To prevent this happening you can follow, https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues .
And if this problem occurs again you can solve it by yourself also.https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List .