What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Attaching the form information as CSV

    Asked by liorlustig on September 28, 2016 at 11:48 AM

    Do you support CSV attachments now? We need to import each intake into our CRM so we need the intake email to come with a CSV file that contains the information

    CSV information form information the form
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    JotForm Support

    Answered by Jan on September 28, 2016 at 02:40 PM

    Unfortunately, you can only receive a PDF attachment in the email alerts.

    We don't have an option to attach a PDF. You need to manually export the form submissions to a CSV file. Here's a guide: How-to-Download-Form-Submissions-as-Excel-CSV-PDF.

    You can also create a CSV report, here's the user guide: How-to-create-a-CSV-Report.

    If you have any questions, let us know. Thank you.