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Product ordered not showing in email notification?Asked by mberman on September 30, 2016 at 12:05 PMPlease click on my products when choosingPage URL:
the amount and send the application form
when I get in the mail is not from the order data only customer data,
I'm not getting email with the products ordered by my clients on my form.
You can still find the data of the ordered product directly in your submissions page, here's how: https://www.jotform.com/help/269-How-to-View-Form-Submissions. Please check if they are displayed there.
Now with regards to the email sent, there seems to be a problem with your email template, please try deleting your current notification and create a new one.
Make sure to save the changes before create a new notification.
Open the live form in a new tab, fill it out and click the submit button, see if the email notification now shows up the complete data submission.
I hope that helps.
Apologies, it seems like my reply was posted multiple times due to some server issue in our end.