- mbermanAsked on September 30, 2016 at 12:05 PMPlease click on my products when choosing
the amount and send the application form
when I get in the mail is not from the order data only customer data,
I'm not getting email with the products ordered by my clients on my form.
- CharlieAnswered on September 30, 2016 at 02:24 PM
You can still find the data of the ordered product directly in your submissions page, here's how: https://www.jotform.com/help/269-How-to-View-Form-Submissions. Please check if they are displayed there.
Now with regards to the email sent, there seems to be a problem with your email template, please try deleting your current notification and create a new one.
Make sure to save the changes before create a new notification.
Open the live form in a new tab, fill it out and click the submit button, see if the email notification now shows up the complete data submission.
I hope that helps.
- CharlieAnswered on September 30, 2016 at 02:32 PM
Apologies, it seems like my reply was posted multiple times due to some server issue in our end.