What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't receive notification e-mail

    Asked by shoptrade24 on October 10, 2016 at 01:35 AM

    Why is the rate paid and the application does not come ??

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    JotForm Support

    Answered by Rose on October 10, 2016 at 01:52 AM

    When I checked your notifications settings for your all forms, recipient email addresses were in bounce list.  





    Please note that I removed both of them from the list. I strongly suggest you to have a look following guidances to prevent the same issue. 

    https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

    https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues


    If you have more questions, please let us know. We would be pleased to assist you for any issue you may have.