What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What payment processing resources do you use?

    Asked by dwfw on October 10, 2016 at 12:21 PM

    Can you provide information about your payment processing restrictions? It appears that we cannot use the service provider that we are currently using, please explain and provide a list of "approved" resources.

    resources use and information cannot
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    JotForm Support

    Answered by Jan on October 10, 2016 at 01:41 PM

    For the Free plan, you can only receive 10 payment submissions per month. If the payment provider you're referring to is not on our payment processors, then you cannot use it in your form.

    Here are the list of payment integrations that you can use.

    Please check these guides:
    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form
    https://www.jotform.com/help/49-Order-Form-Types

    Related blog post: Which-Payment-Processor-is-Right-for-Your-Business?

    Hope this helps. If you have any questions, let us know. Thank you.